NURRANIA, ANNISA (2024) PENGARUH BRAND IMAGE, BRAND PERSONALITY, BRAND LOVE TERHADAP BRAND LOYALTY DENGAN BRAND TRUST SEBAGAI VARIABEL MEDIASI PADA PENGGUNA HARLEY DAVIDSON DI SURABAYA. Bachelor (S1) thesis, Wijaya Kusuma Surabaya University.
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Abstract
Pelnellitian ini belrtujuan untuk melngelksplolrasi dampak lolyalitas melrelk di kalangan pelngguna Harlely Davidsoln di Surabaya. Pelnellitian ini belrfolkus pada selluruh pelngguna Harlely Davidsoln di Surabaya yang belrjumlah 110 olrang. Meltoldel pelngambilan sampell noln-prolbabilitas digunakan, dan ukuran sampell pada pelnellitian ini adalah 110 individu. Data dianalisis melnggunakan meltoldel Selm-Pls. Hasil pelnellitian melnunjukkan bahwa citra melrelk tidak melmelngaruhi kelpelrcayaan melrelk, seldangkan kelpribadian melrelk melmpunyai pelngaruh signifikan telrhadap kelpelrcayaan melrelk. Sellain itu, kelcintaan telrhadap melrelk tidak belrpelngaruh banyak telrhadap kelpelrcayaan melrelk. Dalam hal ini, kelcintaan telrhadap melrelk tidak melmelngaruhi lolyalitas kolnsumeln telrhadap melrelk, teltapi kelpribadian melrelk melmelngaruhi lolyalitas kolnsumeln telrhadap melrelk. Kata Kunci: Brand Image, Brand Personality, Brand Love, Brand Trust, Brand Loyalty.
Item Type: | Thesis (Bachelor (S1)) |
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Subjects: | H Social Sciences > HC Economic History and Conditions H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | Faculty of Economic and Business > Management Study Program |
Depositing User: | Annisa Nur Rania |
Date Deposited: | 14 Jan 2025 05:30 |
Last Modified: | 14 Jan 2025 05:30 |
URI: | http://erepository.uwks.ac.id/id/eprint/18889 |
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