Items where Author is "Kurniawan, Silvy Aulia"
 | Up a level |
Group by: Item Type | No Grouping
Number of items: 1.
Kurniawan, Silvy Aulia (2018) Pengaruh customer satisfaction, swiching cost, dan trust in brand terhadap customer retention (studi kasus pada nasabah Kartu Kredit BCA di Surabaya Barat). Other thesis, Wijaya Kusuma Surabaya University.