Items where Author is "Chasanah, Laeli dwi nur"
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Thesis
Chasanah, Laeli dwi nur (2022) “Kualitas Pelayanan, Word Of Mouth (WOM) dan Kepuasan Pengaruh kualitas pelayanan, word of mouth (WOM) dan kepuasan konsumen terhadap loyalitas pelanggan (Studi Kasus Pada Laundry Sepatu Sikatbor_clean di jl. Sono kembang kota Surabaya). Bachelor (S1) thesis, Wijaya Kusuma SurabayaUniversity.