PENGARUH LIVE STREAMING COMMERCE, CUSTOMER ENGAGEMENT, DAN ENTERTAINMENT VALUE TERHADAP IMPULSE BUYING GENERASI Z PADA JINISO OFFICIAL DI TIKTOK SHOP

Meisa, Sabrina (2026) PENGARUH LIVE STREAMING COMMERCE, CUSTOMER ENGAGEMENT, DAN ENTERTAINMENT VALUE TERHADAP IMPULSE BUYING GENERASI Z PADA JINISO OFFICIAL DI TIKTOK SHOP. [Tugas Akhir/Skripsi]

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Abstract

Perkembangan teknologi digital dan media sosial telah mengubah pola interaksi konsumen dengan merek serta proses pengambilan keputusan pembelian. Salah satu inovasi dalam pemasaran digital adalah live streaming commerce yang memungkinkan interaksi langsung antara penjual dan konsumen. Penelitian ini bertujuan untuk menganalisis pengaruh live streaming commerce, customer engagement, dan entertainment value terhadap impulse buying pada Generasi Z di Jiniso Official TikTok Shop. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei melalui penyebaran kuesioner kepada 100 mahasiswa Universitas Wijaya Kusuma Surabaya yang dipilih menggunakan teknik purposive sampling. Data dianalisis menggunakan regresi linear berganda dengan bantuan program SPSS. Hasil penelitian menunjukkan bahwa live streaming commerce, customer engagement, dan entertainment value berpengaruh positif dan signifikan terhadap impulse buying baik secara parsial maupun simultan. Kata Kunci: Live Streaming Commerce, Customer Engagement, Entertainment Value, Impulse Buying, Generasi Z

Item Type: Tugas Akhir/Skripsi
Subjects: K Law > K Law (General)
Divisions: Faculty of Economic and Business > Management Study Program
Depositing User: sabrina Meisa Rahmawati
Date Deposited: 10 Apr 2026 03:02
Last Modified: 10 Apr 2026 03:02
URI: http://erepository.uwks.ac.id/id/eprint/22083

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