Items where Author is "Setiawan, Arjuna Daniel"
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Thesis
Setiawan, Arjuna Daniel (2022) Pengaruh self service technology, kualitas layanan jasa, hubungan pemasaran (marketing relationship) terhadap loyalitas nasabah melalui kepuasan nasabah Bank BCA KCP Kupang Jaya. Bachelor (S1) thesis, Wijaya Kusuma Surabaya University.