Items where Author is "Saputra, Jonathan Alfa"
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Saputra, Jonathan Alfa (0016) Pengaruh Kualitas Layanan Terhadap Loyalitas Pelanggan Melalui Kepuasan Pelanggan di Warkop Harapan Merr Surabaya. [Tugas Akhir/Skripsi] (Unpublished)