Items where Author is "Patiung, Lelly Paulina"
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Thesis
Patiung, Lelly Paulina (2022) ANALISIS PENGARUH SERVICE QUALITY DAN BRAND IMAGE TERHADAP CUSTOMER LOYALTY DENGAN CUSTOMER SATISFACTION SEBAGAI VARIABEL INTERVENING (Studi Kasus Pada Bank BRI KCP Manukan Surabaya). Bachelor (S1) thesis, Wijaya Kusuma Surabaya University.