Items where Author is "Gabriella Efenti, Niken Ayu"
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Thesis
Gabriella Efenti, Niken Ayu (2023) Pengaruh kualitas pelayanan dan citra merek terhadap kepuasan pelanggan pada restoran (studi kasus pada pelanggan Mc Donald's di Surabaya). Bachelor (S1) thesis, Wijaya Kusuma Surabaya University.