The Effect of Project Performance to Satisfaction of The Project Owner.

Huda, Miftahul (2018) The Effect of Project Performance to Satisfaction of The Project Owner. International Journal of Engineering and Technology, 9 (6). pp. 4374-4379. ISSN e-ISSN : 0975-4024 p-ISSN : 2319-8613

Text 7. The Effect of Project Performance to Satisfaction of The Project Owner.pdf Download (319kB)

Abstract

One measure of contractor company quality is how far the performance of the company can give satisfaction to the project owner. This study aims to analyze the factors of contractor performance that affect the satisfaction of project owners. The study was conducted in Surabaya City Indonesia involving all Heads and Staffs Department of Surabaya City Government as respondents. The research instrument used a Likert scale questionnaire (1-5). Methods of data collection using purposive and proportional sampling.Data analysis using structural equation modeling with the help of SmartPLS software. The results of this study conclude that all analyzed factors are composed of : project performance (X1), project products (X2), project services (X3), green construction (X4), health and safety work (X5) have a positive and significant impact on project owner satisfaction (Y). Keywords ; performance, contractor, satisfaction, project owner.

Item Type:	Article
Subjects:	T Technology > TA Engineering (General). Civil engineering (General)
Divisions:	Faculty of Engineering > Civil Engineering Study Program
Depositing User:	Sulimin BP3
Date Deposited:	09 May 2019 23:37
Last Modified:	09 May 2019 23:37
URI:	http://erepository.uwks.ac.id/id/eprint/3899

Actions (login required)

View Item

Downloads