Total Quality Management: A Review of Recent Trend

Dihardjo, Djojo Total Quality Management: A Review of Recent Trend. International Journal of Trend in Research and Development. (Unpublished)

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Abstract

TQM is the latest breakthrough in the field of management where all activities are aimed at optimizing customer satisfaction, through continuous process improvement. Literature studies in contemporary management have discussed a lot about the philosophy and methods of TQM, especially in relation to company performance. TQMis a business management strategy that seeks to improve the quality of an organization's management, and hence, increase competitiveness and the value it provides to customers. TQM provides a competitive advantage for companies, because it involves all divisions, departments, and various levels of the organization in the process. A well-coordinated management process will result in lower production costs, as well as increased efficiency and effectiveness of output production, which leads to improved overall business performance. This paper will discuss the relevance of implementing TQM for business organizations in the Industrial Era 4.0. Keywords: TQM, Continuous Improvement, Organization Competitiveness.

Item Type:	Other
Subjects:	H Social Sciences > H Social Sciences (General)
Divisions:	Faculty of Economic and Business > Management Study Program
Depositing User:	Sulimin BP3
Date Deposited:	17 Jan 2024 01:12
Last Modified:	17 Jan 2024 01:12
URI:	http://erepository.uwks.ac.id/id/eprint/17054

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