Factors Affecting Employee Satisfaction among Non-teaching Staff in Higher Educational Institutions in Malaysia

Yuliarini, Sarah (2012) Factors Affecting Employee Satisfaction among Non-teaching Staff in Higher Educational Institutions in Malaysia. Open Access. (Unpublished)

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Abstract

Abstract The purpose of this study is to examine the factors which influence employee satisfaction among the senior non-teaching staff members in higher educational institutions in Malaysia. Employee satisfaction leads to ensuring that a higher productivity is derived from all employees within an organization. The four variables viz. management knowledge, leadership, training and employee satisfaction were measured using a 5-point interval scale. Using Structured Equation Modeling (SEM) technique, it was found that leadership has a significant impact on employee satisfaction whereas management knowledge and training do not significantly influence employee satisfaction. Keywords Employee Satisfaction, Non-Teaching Staff, Higher Education Institutions, Structure Equation Modeling (SEM), Leadership, Training, Management Knowledge

Item Type:	Other
Subjects:	H Social Sciences > HB Economic Theory
Divisions:	Faculty of Economic and Business > Accounting Study Program
Depositing User:	Sulimin BP3
Date Deposited:	25 Jan 2023 04:40
Last Modified:	25 Jan 2023 04:40
URI:	http://erepository.uwks.ac.id/id/eprint/13638

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