Penyelesaian sengketa alternatif pada sengketa konsumen

Purwadi, Ari (2004) Penyelesaian sengketa alternatif pada sengketa konsumen. Perspektif, IX (4). pp. 272-287. ISSN 1410-3648

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PENYELESAIAN SENGKETA ALTERNATIF PADA SENGKETA KONSUMEN Ari Purwadi_Vol 9 No 4 Tahun 2004 Edisi Oktober.pdf

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Abstract

Settling customer dispute can be done using out of court dispute settlement in conciliation, mediation, and arbitration ways. Initial step in settling the customer dispute done using negotiation model. The prosess of out of court dispute seltlement utilizes alternative dipule resolution for civil responsibility aspect. Key words: Customer Dispute, Civil Responsibility, Out of Court Dispute Settlenent. Alternative Dispule Resolution

Item Type: Article
Subjects: K Law > K Law (General)
Divisions: Faculty of Law > Master in Law Sciences Study Program
Depositing User: Ari Purwadi
Date Deposited: 25 Jun 2018 02:57
Last Modified: 25 Jun 2018 02:57
URI: http://erepository.uwks.ac.id/id/eprint/1141

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